Virtual Medical Assistant

Virtual Medical Assistant

As advancements and applications in healthcare progress rapidly, creating digital assets and compiling digital information becomes more straightforward. However, the challenge lies in how to integrate diverse data from numerous systems to generate evidence-based, meaningful insights about individuals and populations, enabling swift development. APAX Solutions is at the forefront of assisting the medical industry in effectively managing this digital transformation in healthcare.

APAX Solutions Virtual Medical Assistance

At APAX Solutions, we revolutionize healthcare support by offering state-of-the-art virtual medical assistant services. Our remote assistants are committed to delivering seamless administrative, clerical, and clinical support to healthcare professionals, doctors’ offices, hospitals, and various medical facilities.

APAX Solutions promotes coordinated care by enabling clients to collaborate between clinics, centers, pharmacies, and general practitioners to enhance the accuracy and quality of patient care. We provide consultative services to assist you in navigating the changes, challenges, and opportunities that organizations encounter in an ever-evolving healthcare environment.

What VMA can do For ME?


  • Attend phone calls
  • Email management
  • Schedule management
  • Updating EMR
  • Back office support
  • Eligibility verification

Save Time and Money


  • See more patients
  • More hours in a day
  • No office setup required
  • availability
  • Greater flexibility
  • No workplace gossip

Administrative Support:

  • Efficiently schedule appointments and manage calendars
  • Handle phone calls and respond to emails promptly
  • Manage medical records and documentation with precision
  • Provide billing and coding assistance for a streamlined financial workflow

Clinical Support

  • Offer expert guidance in basic patient care
  • Assist with telemedicine appointments for convenient healthcare access
  • Manage prescription refills and handle medication inquiries with expertise

Technology Utilization

  • Utilize specialized medical software and EMR (Electronic Medical Records) systems
  • Facilitate virtual communication between healthcare providers and patients
  • Ensure strict compliance with healthcare regulations, safeguarding patient data and confidentiality

Customer Service and Patient Support

  • Skillfully handle patient inquiries, providing accurate information and unwavering support
  • Maintain high levels of patient satisfaction and proactively manage concerns or feedback

Flexible Engagement Options

Our virtual medical assistant services are accessible through contract arrangements, specific service packages, or as components of broader healthcare support programs. At APAX Solutions, our commitment is to enhance the performance of your medical practice and ensure optimal patient care.

Our Trained Professionals

Our virtual medical assistants undergo thorough training, possessing comprehensive knowledge in healthcare practices, HIPAA regulations, and relevant qualifications or certifications for clinical tasks.

Connect with Us

Businesses or healthcare professionals in search of exceptional virtual assistant services can confidently partner with APAX Solutions. We specialize in delivering customized solutions specifically designed for the medical field, showcasing expertise and experience in healthcare administration.