Medical Billing & Virtual Medical Assistants That Get You Paid Faster

Billing specialists get you paid. Virtual medical assistants run your front desk and chart work. Both work as an extension of your team.

  • Free onboarding
  • 24/7 support
  • HIPAA protected

Serving practices in Texas, Florida and Louisiana since 2019

Claim 2041-7783Office visit, Family Medicine
In progress
Payer
Blue Cross
CPT
99214
Billed
$1,284.00
  1. Eligibility verifiedCoverage active, copay confirmed.
  2. Coded and scrubbedChecked against payer rules.
  3. Denial caughtModifier 25 missing. Fixed and resubmitted the same day.
  4. Payment postedFunds reconciled to your account.
Collected$1,284.00

Illustrative example. No patient data shown.

Apax by the numbers

Support that never stops, results you can count on

24/7Billing and VMA support
90%+First-pass clean claims
15+Medical specialties served
2019Helping practices since

HIPAA protected. Your patients’ data is safe with us.

Protecting patient information comes first in everything we do.

  • Business Associate Agreement signed before we start
  • Secure, access-controlled systems
  • HIPAA-trained team

Experienced team on the EHR you already use

No switching systems. We work inside yours.

  • eClinicalWorks
  • Tebra
  • AdvancedMD
  • TherapyNotes
  • RXNT
  • Practice Fusion
  • ICANotes
  • athenahealth
  • Epic
  • Office Ally
  • NovoClinical
  • NextGen Healthcare

Product names belong to their respective owners. No affiliation or endorsement implied.

Our services

Two teams. One partner.

Billing specialists get you paid. Virtual medical assistants keep your practice running.

Medical Billing & RCM

Billing specialists who chase every dollar

Our billing team handles the money side of your practice, from claim submission to final payment.

Explore medical billing
  • Claim submission and scrubbing
  • Denial resolution
  • A/R follow-up
  • Payment posting
  • Insurance verification
  • Prior authorizations
Our billing workflow
  1. Audit your practiceFind every leak
  2. Stop the leaksFix the root causes
  3. Fewer denialsClean claims out the door
  4. Recover A/RWork every aged claim
  5. Keep A/R lowNo old balances piling up
A practice that runs smoother Illustrative
Credentialing & Payer Enrollment

Get your providers enrolled and billing sooner

Until a provider is credentialed with a payer, visits can go unpaid. We handle the paperwork and the follow-up.

Explore credentialing
  • New provider enrollment
  • CAQH profile setup and upkeep
  • Medicare and Medicaid enrollment
  • Commercial payer enrollment
  • Re-credentialing and revalidation
  • Follow-up until approved
Virtual Medical AssistantsSupport 24/7

A virtual team for your front desk and charts

Not billing. Virtual medical assistants take the daily admin and clinical support work off your staff, so your team can focus on patients.

SchedulingAppointments booked, confirmed and rescheduled.
Fax managementIncoming and outgoing faxes sorted and routed.
Inbound & outbound callsPatient calls answered and followed up.
CCM specialistsChronic care management for eligible patients.
Medical scribesNotes and charts completed for your providers.
Miscellaneous tasksEverything else that piles up on your team.
Medical billing

Where your practice is losing money

Most practices lose revenue to problems they never see. Here is what we find and fix.

Claim denials

Errors send claims back to a queue nobody works.

We scrub claims first and work every denial to resolution.

Wrong patient info

One wrong ID or address and a good claim is rejected.

We verify demographics and insurance at intake.

Eligibility errors

A patient is seen without active coverage and the visit goes unpaid.

We check coverage and prior authorizations before the visit.

Credentialing gaps and out-of-network visits

A lapsed or wrong credential, or a patient seen out of network without your billing team warning you, turns good visits into unpaid claims.

We keep every provider credentialed with each payer and flag out-of-network patients before the visit, so you decide first.

Missed follow-ups

Claims with no payer response slip past their deadlines.

We track every claim and chase payers on schedule.

Underpaid claims

The payer pays less than it should and no one questions it.

We compare each payment to what was expected and appeal the gap.

Uncollected patient balances

Copays, coinsurance and deductibles go unbilled or unchased, and that money is quietly written off.

We estimate what each patient owes, collect at the visit, send clear statements and follow up until it is paid.

Aging A/R

Old balances get harder to collect every week.

We work aging accounts in priority order and post payments fast.

Why Apax

A partner built around your practice

We learn how your practice runs first, then build the team around it.

Talk to our team
  • Healthcare only

    Billing, virtual medical assistants, credentialing and audits are all we do.

  • Trained specialists

    Experts in payer rules, claim workflows and busy-practice demands.

  • Built around you

    We review your volume, specialty and workflow, then build your team.

  • 24/7 support

    Any time zone, shared or dedicated teams, native English speakers.

  • Free onboarding

    Hiring, training and setup cost nothing. You pay once you are live.

  • We genuinely care

    Outsourcing is a big decision. We work to prove it was the right one.

Compare

In-house team vs. Apax

See what changes when billing and front-desk work move to a dedicated team.

FeatureIn-houseApax
SetupRecruiting, hiring and training costsFree onboarding
CoverageOffice hours only24/7, any time zone
DenialsWorked when staff have timeEvery denial worked
CostFixed salaries and benefitsPercentage of net collections
ScalingSlow to hire and trainGrow or adjust your team fast
2019 Helping practices get paid
and run smoother
Medical billingVirtual medical assistants
Who is behind Apax

Founded in 2019 by Irtaza T. and Usama Idrees

We started Apax Solutions to help medical practices collect every dollar they earn, and that is still the job. Today our billing specialists and virtual medical assistants support practices across Texas, Florida and Louisiana.

  • Euless, TX
  • Arlington, TX
  • Midlothian, TX
  • Irving, TX
  • Burleson, TX
  • Frisco, TX
  • Brooksville, FL
  • Alexandria, LA

We keep our clients’ names private to protect them from unwanted solicitation.

How it works

Up and running in four steps

  1. Revenue auditWe find where revenue is slipping away.
  2. Free onboardingWe set up your team and systems at no cost.
  3. Your team goes liveBilling and virtual support start working for you.
  4. Report and improveYou see the results and we keep raising them.
No disruptionOur team works inside your current EHR.
No upfront riskOnboarding is free. You pay once your system is live.
No guessworkClear reporting shows exactly what we collect.
Don’t wait

Payer filing deadlines don’t pause. Every unworked claim is money at risk.

Whether you bill in-house or with another company, our audit gives you a clear picture of your revenue cycle and what to fix first.

Request a revenue leakage audit

What the audit checks

Denied claimsUnderpaymentsAging A/REligibility errorsCredentialing gaps
FAQ

Questions practices ask us

What is the difference between medical billing and a virtual medical assistant?

Medical billing is the money side of your practice: claims, denials, A/R follow-up and payment posting. A virtual medical assistant handles front-desk and clinical support work such as scheduling, faxes, patient calls, chronic care management and charting. They are separate teams, and you can use one or both.

What does a virtual medical assistant do?

A virtual medical assistant works remotely on scheduling, fax management, inbound and outbound patient calls and miscellaneous admin tasks. Some work as CCM specialists for chronic care management, or as medical scribes who complete notes and charts.

What is included in medical billing and revenue cycle management?

Claim submission, denial resolution, accounts receivable follow-up, payment posting, insurance verification and prior authorizations, at every stage of your revenue cycle.

Does it cost anything to get started?

No. Hiring, training, system setup and process management are free. You only start paying once your system is live and meeting your requirements.

How is your billing priced?

Medical billing is charged as a percentage of your net collections. Request a free quote and we will give you the exact rate for your practice.

Which EHR systems do you work with?

Our team has experience with eClinicalWorks, Tebra, AdvancedMD, TherapyNotes, RXNT, Practice Fusion, ICANotes, athenahealth, Epic, Office Ally, NovoClinical and NextGen Healthcare. Using a different system? Ask us.

Where do you serve practices?

We have served practices since 2019, including in Euless, Arlington, Midlothian, Irving, Burleson and Frisco in Texas, in Brooksville, Florida, and in Alexandria, Louisiana. Our virtual teams support providers across the United States.

Is my patient data protected under HIPAA?

Yes. Protecting patient information is a core requirement of our work. Our team is trained on HIPAA privacy and security rules, and we sign a Business Associate Agreement before we begin.

Can you support my practice in my time zone?

Yes. We offer round-the-clock support in any time zone, with shared or dedicated teams and native English-speaking agents.

What is provider credentialing, and why does it matter?

Credentialing verifies a provider's qualifications and enrolls them with insurance payers. Until it is complete, a provider may not be able to bill for visits, so starting early protects revenue.

What is a revenue leakage audit?

A review of your claims, payments and accounts receivable that shows where revenue is slipping away, such as denials, underpayments, aging balances, eligibility errors and credentialing gaps, so you know what to fix first.

Ready to collect every dollar you’ve earned?

Tell us about your practice and get a free quote. Onboarding is free, and you only pay once your system is live.

HIPAA PROTECTEDFree onboarding · 24/7 support

Contact Us

Get in touch with us

Tell us about your practice and get a free quote. Onboarding is free, and you only pay once your system is live.

Prefer to talk? Call 817-384-7238

Your data is HIPAA protected. We keep your information private and never sell or share it.

What happens next

  1. Tell us about your practiceSend the form or call 817-384-7238.
  2. Free consultationWe learn your workflow, payers and goals.
  3. Your quoteA clear proposal, with no obligation.
  • HIPAA protected, BAA signed before we start
  • Free onboarding
  • Pay only once you are live