Scale Your Practice with Virtual Medical Assistants & Billing Specialists

From front-desk support and clinical documentation to accurate medical billing and revenue cycle management, Apax Solutions works as an extension of your healthcare team, so you collect every dollar you’ve earned.

  • Free onboarding You start paying only after your system is live and working.
  • Support around the clock Native English-speaking teams in any time zone you need.
  • Built for healthcare Billing, scheduling and patient support for U.S. practices.

Claim 2041-7783

Office visit, Family Medicine

In progress
Payer
Blue Cross
CPT code
99214
Billed
$1,284.00
  1. Eligibility verifiedCoverage is active and the copay is confirmed.
  2. Coded and scrubbedCodes checked against the payer’s rules.
  3. Submitted to payerSent through the clearinghouse.
  4. Denial caughtModifier 25 was missing. Corrected and resubmitted the same day.
  5. Payment postedFunds reconciled to your account.
Collected$0.00

Illustrative example. No patient data shown.

We help practices collect every dollar they’ve earned

Apax Solutions is a healthcare outsourcing company that helps medical practices improve financial performance, remove operational inefficiencies, and grow steadily. We work with providers across the United States on medical billing, revenue cycle management, and virtual medical assistant support.

Many practices lose revenue to problems they never see. We find those gaps, fix the process behind them, and act as an extension of your team, so you can focus on patients while we chase the claims.

What our team handles

  • Claim management
  • Denial resolution
  • Accounts receivable follow-up
  • Payment posting
  • Insurance verification
  • Prior authorizations
  • Scheduling
  • Patient support
Read more about us

Where practices lose revenue

Select a problem to see how we fix it.

A partner built around your practice

Six reasons medical practices choose Apax Solutions for billing, virtual support, and revenue protection.

01

Healthcare focus

Medical billing, virtual medical assistants, credentialing, and revenue audits are our whole business, so every team member understands how a practice really runs.

02

Experienced specialists

Billing specialists and virtual medical assistants trained in payer rules, claim workflows, and the daily demands of a busy practice.

03

Tailored to your practice

We review your volumes, specialties, and workflows, then assemble a team with the expertise and training your practice needs.

04

24/7 support

Scalable, round-the-clock service in any time zone, with shared and dedicated teams and support agents who speak native English.

05

Free onboarding

Hiring, training, system setup, and process management are free. You only begin to pay once the system is fully operational and meeting your requirements.

06

We truly care

Choosing to outsource is not an easy decision. We make every effort to show you made the right choice, with shared concern for your patients and your team.

Medical billing, virtual assistant, and credentialing services

Four services that keep your front desk running, your claims paid, and your providers enrolled, plus an audit to show where revenue is slipping away.

Virtual Medical Assistants

Trained virtual medical assistants handle scheduling, patient communications, insurance verification, and documentation support so your staff can focus on patients.

Learn more about virtual medical assistants

Why choose Apax Solutions?

Overwhelmed by administrative tasks and revenue cycle challenges? Partnering with Apax Solutions lets you offload critical operational and billing responsibilities so your team can focus on patient care and practice growth. Our highly trained virtual medical assistants and medical billing specialists are dedicated to improving efficiency, accuracy, and financial performance.

You can rely on us to manage scheduling, patient communications, insurance verification, and billing workflows with precision and accountability. From making sure no patient inquiry is missed to maximizing clean claim submissions and follow-ups, we work proactively to support your practice. Our global healthcare outsourcing model helps practices reduce operational costs while improving collections and cash flow.

Get in touch

Find out where your practice is losing revenue

Most practices lose money to problems they never see. Our revenue leakage audit reviews your claims, payments, and accounts receivable to show where revenue is slipping through and what to fix first.

Whether you bill in-house or already work with a billing company, the audit gives you a clear, practical picture of your revenue cycle.

Request a revenue leakage audit

What the audit looks at

  • Denied and rejected claims
  • Underpaid claims
  • Aging accounts receivable
  • Eligibility and patient information errors
  • Credentialing and enrollment gaps

We deliver results for your practice

Our vision, mission, values, and process shape every client relationship.

Our vision

To become the most trusted billing and virtual support partner for medical practices.

Our mission

To help practices collect every dollar they earn through accurate billing, skilled virtual support, and proactive revenue protection.

Core values

EmpathyTeamworkCompetenceIntegrityTransparencyDiversity

How we work

  1. Revenue leakage auditWe find where revenue is slipping away.
  2. Free onboardingWe set up your team and systems at no cost.
  3. Billing and virtual supportYour dedicated team goes to work for your practice.
  4. Reporting and reviewYou see the results, and we keep improving them.
Apax by the numbers

We’re standout experts in the business

24/7Support
0% First Pass Clean Claims
15+Medical Specialties Served
AffordablePercentage Charged on Net collections

Frequently asked questions

Straight answers about working with Apax Solutions.

What does a virtual medical assistant do?

A virtual medical assistant supports your practice remotely with scheduling, patient communications, insurance verification, and patient support, so your in-office team can focus on patient care.

What is included in medical billing and revenue cycle management?

Our team handles claim management, denial resolution, accounts receivable follow-up, payment posting, insurance verification, and prior authorizations, working at every stage of the revenue cycle to improve reimbursement and speed up collections.

Does it cost anything to get started?

No. Hiring, training, system setup, and process management are free. You only begin to pay once your system is fully operational and meeting your requirements.

Can you support my practice in my time zone?

Yes. We offer scalable, round-the-clock support in any time zone you need, with shared and dedicated teams and support agents who speak native English.

What is provider credentialing, and why does it matter?

Credentialing verifies a provider’s qualifications and enrolls them with insurance payers. Until it is complete, a provider may not be able to bill for visits, so handling it early protects revenue.

What is a revenue leakage audit?

It is a review of your claims, payments, and accounts receivable that shows where revenue is slipping away, such as denials, underpayments, aging balances, eligibility errors, and credentialing gaps, so you know what to fix first.

Ready to collect every dollar you’ve earned?

Tell us about your practice and get a free quote. Onboarding is free, and you only pay once your system is live.

MANAGEMENT

The management of Apax Solutions has extensive operational expertise and a deep understanding of both the domestic and international start-up eco-systems to support the expansion of your business.

EXPERIENCE

We have more than seven years of expertise offering top-notch customer assistance to start-up, e-commerce, and SaaS businesses of all sizes and in a range of industries.

SOLUTIONS

The complexity, volumes, and procedures of your customer service will be evaluated by Apax Solutions in order to assemble a team with the necessary expertise, training, and understanding to meet your needs.

24/7 SUPPORT

We offer scalable, round-the-clock customer service in any necessary time zone, with shared and dedicated teams and support agents who speak native English.

FREE ONBOARDING

Since hiring, training, setting up the system, and managing the processes are all free, our clients only begin to pay after the system is fully operational and meeting their requirements.

WE TRULY CARE

Choosing to outsource is not an easy choice. We will therefore make every effort to demonstrate to you that you made the right choice by demonstrating our shared concern for your clients.

Services we’re offering

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Apax SoLutions

WHY CHOOSE US?

Are you overwhelmed by administrative tasks and revenue cycle challenges? Partnering with Apax Solutions allows you to offload critical operational and billing responsibilities so your team can focus on patient care and practice growth. Our highly trained Virtual Medical Assistants and Medical Billing specialists are dedicated to improving efficiency, accuracy, and financial performance.

You can rely on us to manage scheduling, patient communications, insurance verification, and billing workflows with precision and accountability. From ensuring no patient inquiry is missed to maximizing clean claim submissions and follow-ups, we work proactively to support your practice. Our global healthcare outsourcing model helps practices significantly reduce operational costs while increasing collections, improving cash flow, and driving measurable revenue growth.

APAX Solutions

WE DELIVER RESULTS

Our Vision

To become the most coveted business process outsourcing partner in the world.

Our Mission

To exceed clients' expectations by offering innovative & cost-effective BPO solutions.

Core Values

Empathy | Teamwork | Competence | Integrity | Transparency | Diversity

CUSTOMER
INTERACTIONS
MARKETING
LEADS
Fun Facts

We're standout experts in the business

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Support Service

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Expert Agents

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Happy Clients

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Contact Us

Get in touch with us

Tell us about your practice and get a free quote. Onboarding is free, and you only pay once your system is live.

Prefer to talk? Call 817-384-7238

Customer support headset resting on an office partition
24/7 supportAny time zone, native English