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Elevate your practice
with your next best hire:
Medical Virtual Assistant
Apax Solutions provides Fully Managed HIPAA compliant Virtual Medical Assistants to practices and providers so you can focus on what you do best and let the VA handle those mission-critical tasks.
0+
Years of experience
ABOUT APAX SOLUTIONS
WHO WE ARE
Apax Solutions empowers its clients across the entire Enterprise Technology stack with specialized industry solutions. We modernize Business Process Outsourcing, ensuring everything is secure, flexible, and integrated across public, private, and hybrid clouds.
Partnership is at the core of our approach. Our client relationships go beyond the work we do; they are a significant part of our identity. At BPO Bench, we gauge our success by the success of our clients. The Enterprise Technology Stack encompasses IT Outsourcing, Cloud and Security, Applications, Analytics, and Engineering. Combining years of experience in managing critical systems with the latest digital innovations, we deliver improved business results and new levels of performance, competitiveness, and experiences for our clients and their partners.
MANAGEMENT
The management of Apax Solutions has extensive operational expertise and a deep understanding of both the domestic and international start-up eco-systems to support the expansion of your business.
EXPERIENCE
We have more than seven years of expertise offering top-notch customer assistance to start-up, e-commerce, and SaaS businesses of all sizes and in a range of industries.
SOLUTIONS
The complexity, volumes, and procedures of your customer service will be evaluated by Apax Solutions in order to assemble a team with the necessary expertise, training, and understanding to meet your needs.
24/7 SUPPORT
We offer scalable, round-the-clock customer service in any necessary time zone, with shared and dedicated teams and support agents who speak native English.
FREE ONBOARDING
Since hiring, training, setting up the system, and managing the processes are all free, our clients only begin to pay after the system is fully operational and meeting their requirements.
WE TRULY CARE
Choosing to outsource is not an easy choice. We will therefore make every effort to demonstrate to you that you made the right choice by demonstrating our shared concern for your clients.
Services we’re offering
Software & App Development
Elevate your business with our bespoke Software & App Development solutions. Our skilled team transforms ideas into reality for a seamless and innovative digital experience.
Revenue Cycle Management
Maximize revenue effortlessly with our Revenue Cycle Management. We streamline the entire process, from patient engagement to claims processing, ensuring swift payments and financial success.
Digital Marketing
Boost your brand online with our Digital Marketing expertise. We create targeted strategies for engaging your audience and driving impactful results, amplifying your business in the digital landscape.
Call Center (IB/OB)
Enhance customer interactions with our Call Center solutions. From inbound queries to outbound calls, we ensure a seamless, customer-centric experience, elevating your service standards.
Apax SoLutions
WHY CHOOSE US?
Are you tired of dealing with customer service inquiries? Outsourcing your call center needs to Apax Solutions is a great way to take the load off your staff and improve customer satisfaction. Our highly trained team is dedicated to providing excellent inbound call center service.
You can trust that we’ll handle your calls quickly, accurately, and with a smile. So you can focus on more important things. Plus, our live answering services will ensure no call goes unanswered. Our global business solutions have resulted in a 60-70% cost reduction and a massive profit increase.